How To Find Jaspersoft Studio Professional Release Version Information

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When creating a support case, it is imperative to provide accurate information about your Jaspersoft Studio report development environment to help support investigate the issue, find its cause, and provide a resolution. One important part of the information is the release version of the Jaspersoft Studio Professional product that a user is experiencing problem with.

Environment

CA PPM Jaspersoft Studio Professional

Resolution

This information can be obtained by going to CA PPM Jaspersoft Studio Professional client clicking on "Help > About Tibco Japsersoft Studio Pro"
A popup window will appear. Click on Installation Details and a list of Installed Software on the machine will display.