After installing Spectrum 10.2.3 and Jaspersoft 6.3 Availability reports have the incorrect time format with business hours incorrectly displayed and outages are missing

Products

• CA Spectrum

Issue/Introduction

After installing Spectrum 10.2.3 and Jaspersoft 6.3, Availability reports have the incorrect time format with business hours incorrectly displayed and outages are missing

Environment

Release: Spectrum 10.2.3
Component:

Resolution

After upgrading Spectrum, you need to redeploy to sync Jasper with Spectrum upgrade fixes, enhancements, and new reports. 

1. Log into the SRM/OneClick web pages

2. Click on the Administration link

3. Click on the Report Manager link

4. Click on the Jasper Integration link

5. Click on the Re-deploy button