Which CA Service Desk tables are intended to activity history?

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Some features in CA Service Desk have certain associated tables in order to keep activity history. They are useful for keeping important information about what is being in done in a CA Service Desk environment.

Which CA Service Desk tables are intended to activity history?

Environment

CA Service Desk 17.1
CA Service Desk 17.0
CA Service Desk 14.1

Resolution

Tables intended for keeping activity history:
 

Table	SQL Name	Description
Change_Act_Log	chgalg	Activities associated with a change request
Issue_Act_Log	issalg	Activities associated with an issue
Mgs_Act_Log	mgsalg	Activities associated with a managed survey
Notify_Log_Header	not_log	Activities associated with each notify
audit_log	audit_log	Auditing log
session_log	session_log	Session log
event_log	event_log	Event log

Additional Information

Table and Object Cross-References