Changes for events generated by Spectrum Gateway probe.
As per the SRM functionality, while processing the Alarms, it sends a request to SS to retrieve the alarm event info. If it finds and returns the event then we have the attribute 12b4c value, so we will save that in alarmtitle table and shows up in report. If it didn't find the event and SS returns null then it will consider the Pcause title and shows up the same in report.
- Out Of the Box, the 0x633xxxxx events are not stored in the historical database (DDMdb database)
- As a test, the customer customized the 0x63300eb event code to store that event in the Archive Manager's database.
- Once the 0x63300eb is stored in the DDMdb, he can now see the dynamic alarm title in the JasperReports reports.
You will also need to delete the current alarm title from the alarmtitle table. Please reference "Some of my Alarm Titles when I run an Alarm report in Spectrum Report Manager (SRM) are showing up as Unknown, although when I check in OneClick in Alarms, I can see the Alarm Titles correctly"