Unable to trigger audit notification process for status reporting attribute
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Article ID: 115496
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
Created a simple Process to trigger a notification whenever a Project's Status Reporting type has changed. This utilizes the OOTB 'Status Reporting' attribute (project.obj_status_reporting). The Process is able to Validate successfully but is never triggered when I make a change to a Project's Status Reporting.
Environment
Release: Component: PPMBPM
Resolution
The background service was hung. The services have been restarted and the process is now working as expected.