wcc_config command fails - FAILED E190605 - User '<user_name>' does not have access for application 'Configuration'.

Products

• CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

Running the wcc_config command results in the following error:

wcc_config.sh -u ejmcommander -p <password> -x /tmp/wcc.out
Logging in as 'ejmcommander' - FAILED E190605 - User 'ejmcommander' does not have access for application 'Configuration'.

Environment

ALL

Cause

This issue is caused by the lack of appropriate EEM policy permissions to allow the user to access the WCC Configuration application.

Resolution

1) Log on to EEM, selecting the WCC application
2) Navigate to Manage Access Policies tab
3) Select ApplicationAccess from the Access Policies
4) You can either create a new policy, or add your user/group to an existing policy
5) Select Configuration for the user to gain access   

Note: below example shows a user belonging to a group called testgrp  that was missing the permission to result in the error E190605 described above

 

 

Make sure appropriate Application group / Global group / user has permission granted to the Configuration access like indicated for testgrp in the screen print above.

 

6) Save the policy
7) Go to the Configure Tab, select Session and click on Synchronize Cache

You can now run the command successfully:

wcc_config.sh -u ejmcommander -p <password> -x /tmp/wcc.out
Logging in as 'ejmcommander' - SUCCESS

Exporting component CONFIG    - SUCCESS
Exporting component CREDS     - SUCCESS
Exporting component MONITOR   - SUCCESS
Exporting component QUICKEDIT - SUCCESS
Exporting component APPEDITOR - SUCCESS
Exporting component FORECAST  - SUCCESS
Exporting component QUICKVIEW - SUCCESS
Exporting component ECLI      - SUCCESS
Exporting component RESOURCES - SUCCESS
Exporting component REPORTING - SUCCESS
Exporting component AGENTINVENTORY- SUCCESS
The export finished successfully.

 

Additional Information

CA WCC Policies
https://docops.ca.com/ca-workload-automation-ae/11-4-2/en/securing/security-policy-customization/customize-ca-wcc-policies/ca-wcc-policies