High CPU utilization noticed by rngd process.

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

Noticed high CPU utilization on all VMs in the environment due to rngd process.
After stopping all Identity Manager related process, it still continues to be 100% CPU utilization.
What could be the cause of this?

Environment

Release:
Component: IDSVA

Resolution

Please open support case and request HotFix:

IM  R14.1  VAPP         -        HF-DE376557-20180722-0001.tgz.gpg 

IM  R14.2  VAPP         -        HF-DE378663-2018022-0002.tar.gpg

 HF-DE415841-20190430-0001.tar.gpg may be required if the above fixes do not work.

Additional Information

This functionality was changed in 14.3 and further in 14.4 so this should not be an issue once beyond version 14.2