Unable to Start Gateway Node of CA Policy Manager

Products

• STARTER PACK-7
• CA Rapid App Security
• CA API Gateway

Issue/Introduction

While trying two sync two Gateway nodes, one of the nodes went down and did not come back up after a restart.

Environment

Release:
Component: APIGTW

Resolution

The ownership of the /var/logs directory got changed to another user. After issuing the command chown gateway:gateway on logs in that directory, the ssg service started up.