[AWA] Query result to AH returned different timestamps from Statistics
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[AWA] Query result to AH returned different timestamps from Statistics

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Article ID: 115112

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction



When giving queries / SQL statement to Automic Workload Automation database, results returned show different timestamps that can be seen on Client/Web Interface.
For example:

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A jobs with start time and end time at 9:16 and 9:17am respectively showed as 2:16 and 2:17am in database
What could possibly be the cause?

Environment

Release:
Component: AAUTEN

Resolution

Please be informed that in database, the timestamp is stored in GMT+0 (without daylight saving time changes), while the display on client is shown in your timezone for corresponding clients.
That's why you can see in the query's result showed 2:16am while on statistics it showed 9:16 (means 7-hour shifted according to the timezone assigned to that client, please see below screenshot)

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User-added image

Additional Information

Automic Workload Automation Database Schema

Attachments

1558695723681000115112_sktwi1f5rjvs16i9m.png get_app
1558695721650000115112_sktwi1f5rjvs16i9l.png get_app