BLDPORT job fails SSL connection with 'Certification authority is unknown'
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Article ID: 114882
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Updated On:
Products
Top SecretTop Secret - LDAP
Issue/Introduction
BLDPORT job fails SSL connection.
ERROR from job BLDPORT under SYSA Creating connection Turning on VERBOSE in the connection Setting URL to HTTPS://COMPANYACOM Setting port to 1443 Turning on SSL Setting SSL key type Setting keyring to IZUAPIKY Setting cookie type Connecting
** hwthconn failure ** ISPD117 The initially invoked CLIST ended with a return code = 16 USERA.BLDPORT.JOB55116.D0000121.? was preallocated (no free was done). READY
Environment
Release: Component: TSSMVS
Resolution
Client certificate and root certificates must be on the user's keyring executing the job.
Root certificate chain was missing from the keyring.
This particular site was using a 3 root Certificate Authority chain.
Certificate1 signed Certificate2. Certificate2 signed Certificate 3.
This means all 3 certificates also need to be on the keyring.