CA Strong Authentication (Arcot WebFort Authentication Service) is not getting started.
Article ID: 11488
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Products
Issue/Introduction
CA Strong Authentication Server (Arcot WebFort Authentication Service) is not getting started.
The following error may be seen in the ARCOT_HOME\logs\arcotwebfortstartup.log file:
Failed to initialize DB Pool Manager
|
Or
Data source name not found and no default driver specified
|
Environment
Component:
Resolution
Webfort service uses a Data Direct ODBC driver to connect to the Advanced Authentication database. To f You can verify the DSN-related issues in the arcotcommon.ini file. If the issue is DSN-related, then:
The odbc diver needs to be verified differently depending on the Operating System
1. Find the section defined by the database name defined in the ARCOT_HOME\conf\arcotcommon.ini
Linux: edit the $ARCOT_HOME/odbc32v714wf/odbc.ini
[arcotdb]
…
PortNumber=1521
…
HostName=HOSTNAME
…
SID=arcotdb
Note:The specific setting to be changed are dependent on the database type configure. Above is a simple representation of some of the possible settings. You should not edit this unless you are comfortable with the settings defined for your system.
Windows: <64 bit> run C:\windows\SysWOW64\OBCD32.exe
<32 bit> run C:\windows\system32\OBCD32.exe
You then need to modify the System DSN defined by the same database name that is defined in the arcotcommon.ini
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