What logs to get with a Ca Single On RSA secureid issue

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

What logs to get with a Ca Single On  RSA secureid issue 

Environment

Release:
Component: SMSPS

Resolution

Need to get
(Must get logs)
-smtracedefault.log from the policy server   at time of transaction 
-Rsa Radius authentication manager server trace from Rsa  Radius authentication manager server   at time of transaction
.
(Important logs) 
 access.log from the policy server                at time of transaction. 
 smps.log   from the policy server 


 

Additional Information