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Timesheet Clock and Forward or Back Icon missing after upgrading

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Article ID: 113710

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction



Why is the Timesheet ‘’Clock Icon’’, ‘’Forward and Back’’ (See Attachment) icon missing after upgrading to the latest release of CA PPM?
 
 

Environment

Release: CODFSS99000-15.4-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

The application cache may have been corrupted during the upgrade. In order to resolve this issue, kindly please perform the steps below to flush the browser and application cache.
 
  1. Clear the browser cache
  2. Clear the CA PPM Server Cache by doing the following
  • ​​Login to CA PPM as an Admin User
  • Modify the URL field to http://<svr>/niku/nu#action:security.caches
  • Click Caches tab, select all and Click FLUSH ALL button
  • Click caches tab, select all and Click FLUSH ALL button
  1. Restart CA PPM app services

Attachments

1558536809509Screenshots.zip get_app