Error: "You do not have permission to view this page. Please contact your system administrator or log in as a user with permission." When Logging Into JasperServer
Article ID: 113686
SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
After creating and assigning a new role to Jasperserver users, the users cannot log into JasperServer:
Access Denied "You do not have permission to view this page. Please contact your system administrator or log in as a user with permission."
JasperServer 6.2.0 and later
ROLE_USER has not been assigned to the users.
You need to Assign ROLE_USER which is Required to log in for the users. To do this:
1. Log into Jasperserver as superuser 2. Manage > Users > Select a user 3. Click on Edit at the right bottom > Move ROLE_USER to the right (Roles Assigned) > Save.
Now the user is able to log into the application.
Required to log in. This role is automatically assigned to every JasperReports Server user. It's a special system-level role visible in every organization. Never delete this role, it's required to create users and allow them to log in.