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Notification To Support About Upcoming Upgrade Go Live Date

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Article ID: 113678

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction



Who do I need to speak to in order to notify CA about our upcoming IDM upgrade project go live time line? I want to make support and their management aware of our time line in case we need support.

Environment

Release:
Component: IDMGR

Resolution

Contact your CA Account Manager, who can raise an alert for your upcoming Go-Live plans. You can also include the Support Delivery Manager in your correspondence with the account team.