Notification To Support About Upcoming Upgrade Go Live Date
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Article ID: 113678
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Updated On:
Products
CA Identity ManagerCA Identity GovernanceCA Identity Portal
Issue/Introduction
Who do I need to speak to in order to notify CA about our upcoming IDM upgrade project go live time line? I want to make support and their management aware of our time line in case we need support.
Environment
Release: Component: IDMGR
Resolution
Contact your CA Account Manager, who can raise an alert for your upcoming Go-Live plans. You can also include the Support Delivery Manager in your correspondence with the account team.