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CA PAM Cluster uses IP address instead of hostname

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Article ID: 113619

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) CA Privileged Access Manager (PAM)

Issue/Introduction

When I enter the Virtual Hostname of the cluster in a browser or client, it redirects to one of the members on the cluster.
But in the address bar where it was put the FQDN of the cluster, it places the IP address of the node and not the hostname of the node it routes to.
There is no external load balancer used.

How to change this behaviour so that the FQDN of the Site Member is used?
How to change this behaviour so that the virtual hostname of the PAM Cluster is displayed in the title bar of the PAM Client?

Environment

Release:
Component: CAPAMX

Resolution

Make sure you enter in Config / Clustering / Global Setting for each site definition in the fields "VIP Host Name" and "Member NAT Address / FQDN" the FQDN of the Cluster or the site members, respectively.