Unable to complete model synchronization with storage! - ORA-24816

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

Enterprise manager (MOM) Is repeating every time below error:

[ERROR] [Thread-ModelSynchronization] [Manager.AppMap] Unable to complete model synchronization with storage! 
org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [UPDATE appmap_model_vertices SET update_time = ?, data = ? WHERE external_id = ?]; SQL state [99999]; error code [24816]; ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column 
; nested exception is java.sql.SQLException: ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column 

 at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:84) 
 

Environment

Introscope 10.3
Oracle database

Resolution

This behavior is address by applying the Hotfix#43 for Introscope 10.3.

Raise a support ticket to request that.