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Unable to complete model synchronization with storage! - ORA-24816

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Article ID: 113566

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Enterprise manager (MOM) Is repeating every time below error:

[ERROR] [Thread-ModelSynchronization] [Manager.AppMap] Unable to complete model synchronization with storage! 
org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [UPDATE appmap_model_vertices SET update_time = ?, data = ? WHERE external_id = ?]; SQL state [99999]; error code [24816]; ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column 
; nested exception is java.sql.SQLException: ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column 

 at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:84) 
 

Environment

Introscope 10.3
Oracle database

Resolution

This behavior is address by applying the Hotfix#43 for Introscope 10.3.

Raise a support ticket to request that.