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custom auto notify job failed

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Article ID: 113533

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The custom auto notify job that is scheduled to run at 7:00 AM EST error out.  It appears that the first 2 of the 12 queries where successful and 3 thru 12 failed.  All of these had the error “Error: org.apache.commons.jelly.JellyTagException: null:153:70: <core:arg> A int instance cannot be null.

Environment

Release:
Component: ODBPM

Resolution

It appears that this is caused by database contention and re-scheduling at the earlier time helped with the issue.