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Receive "Unable to Load Dashboard Definitions" from the wrench icon Preferences option when trying to default a dashboard.

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Article ID: 113510

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

After creating a dashboard and trying to set it as a default dashboard from the wrench icon in the dashboard portlet, the following error is generated:

Unable to Load Dashboard Definitions

No dashboards are displayed for the wrench Preferences.
Several dashboards were created and saved.  Restarting the UMP robot does not resolve this error.

Environment

UIM/UMP 8.51

Cause

The dashboards were not published.

Resolution

Publish the dashboards