ICH408I OMVS Segment incompletely defined

Products

• Vantage Storage Resource Manager

Issue/Introduction

We are getting this error message now when we use CA Vantage from our windows server that is up and running all the time. We just upgraded from 12.6 to 14.0. PTF high date is 24Jul2018. Can you help explain what I would need to do, or ask my RACF team to define to fix this OMVS error? Here replace userId with the Started task user id. ICH408I USER(userID) GROUP(SY@@MSID) NAME(CA RPT TOOL GUI INTF) 677 CL(PROCESS ) OMVS SEGMENT INCOMPLETELY DEFINED

Environment

Release: SMV3EN00200-14.0-Graphical Management Interface
Component:

Resolution

1. Look to this document: https://www.redbooks.ibm.com/redpapers/pdfs/redp4193.pdf
2. Details about ICH408I message and corrective actions can be found on IBM Knowledge Center.
(https://www.ibm.com/support/knowledgecenter/SSLTBW_2.1.0/com.ibm.zos.v2r1.icha600/gk00613.htm)

Additional Information

For this user, the fix that resolved their problem was... Here replace userId with the started task user Id and update the right home folder location
altuser userId omvs( +
uid(201261) +
home('/util/batch/vantage') +
program('/bin/nologon'))