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Upgrade to Spectrum 10.2.3 failing on Linux 5

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Article ID: 113474

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Updated On:

Products

CA Spectrum

Issue/Introduction

Upgrade to Spectrum 10.2.3 failing on Linux 5 executing the mysql.cus custom script missing libtinfo.so.5.

Environment

Upgrade to Spectrum 10.2.3 on Linux 5

Cause

Spectrum 10.2.2 and Spectrum 10.2.3 are not supported on Linux 5.

Resolution

One of the following can be done to address this issue:

1. Upgrade OS to Linux 6 or Linux 7 and then upgrade to Spectrum 10.2.2 or 10.2.3.

2. On a Linux 6 or 7 system, install the same version of Spectrum and patch level from the Linux 5 system. Load a database save from the Linux 5 system to the new Linux 6 or 7 system. Upgrade the Linux 6 or 7 system to 10.2.3

Additional Information

Reference the Systems Requirements for Linux section of the documentation located at :

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-2/installing-and-upgrading/installing/system-requirements-for-installing-ca-spectrum/spectroserver-oneclick-and-webclient-requirements/system-requirements-for-linux.html