When trying reload the external connector servers on the Dashboard Console "External Tools", the process shows message
"Error fetching list of registered connector servers: Script terminated due to SSH command timeout running command on host 192.0.2.1".
2018 Sep 10 09:28:20 IDMGW ListRegisteredExternalConnectorServers Script started
2018 Sep 10 09:28:22 IDMGW ListRegisteredExternalConnectorServers [ERROR] Error fetching list of registered connector servers (error #1)
2018 Sep 10 09:28:22 IDMGW ListRegisteredExternalConnectorServers Status: failure (code 68)
2018 Sep 10 09:28:22 IDMGW ListRegisteredExternalConnectorServers Message: :ETA_E_0302<BGU>, Bind to provisioning server as 'vapp-service' failed: Invalid credentials or Global User is locked
How we can reset the vapp-service user password?
Ca Identity Suite Virtual Appliance 14.2 and above
Developers have implemented the "resetVappServiceAccountPassword" command in CA Identity Suite 14.2 and above
https://knowledge.broadcom.com/external/article?articleId=8438