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Jasper Availability reports showing incorrect data

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Article ID: 113431

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Updated On:

Products

CA Spectrum

Issue/Introduction

In group availability report(drill down) Wrong calculation on down time

When we generate group availability report and individual availability report, the value will be different.
Individual availability showing correct value but group availability report is showing wrong value.

Environment

Environment 10.3.0 and below

Cause

Group report has a wrong calculation on down time.

Resolution

This issue is addressed in Spectrum 10.2.3 with the Spectrum_10.02.03.PTF_10.2.352 patch.

This issue is addressed in 10.3.0 with the Spectrum_10.03.00.BMP_10.3.001 patch.