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Cannot create resource associated with a User Name

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Article ID: 113395

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

-Go to Home>>Resources
-Add Resource

Receiving error 'Resource ID 'XXXXX' is already associated with a User Name for another user. 

Environment

All supported PPM versions

Cause

There is a User in the Administration>>Resources  that has the same User Name that is trying to be used for the Resource ID

Resolution

You will have to use a new Resource ID