Process is kicked off and completes successfully, but the values are not updating until page refresh. This is seen as an intermittent issue
This can also cause the values changing to incorrect values in both the UI and Database (DB). The audit trail shows the values are updated to expected values before then changing to incorrect values.
If you have clicked on Save on the object instead of Save and Return, you see the values are not updating until you reopen it or refresh
This can be seen with various process types including using XOG, GEL, or system action
Example scenario: Process is used to update field values to a Validation status once an attribute is set to a specific value and a sub page is saved.
All versions of Clarity
This is a known limitation with Clarity.
Users should be trained to:
1. Use the submit / Save and Return button instead of the Save button
2. Refresh the page after ensuring the process completes (after making changes)
Tip: Enabling of auditing for impacted attributes can aid in troubleshooting