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Autosys autoping command CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL

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Article ID: 113355

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

I have a fresh new installation of Autosys 11.3.6 on Linux
When I perform an autoping on the agent  hosted on the same node as the application server and scheduler, I get the following result : 

$ autoping -machine


CAUAJM_I_50023 AutoPinging Machine [machine] 
CAUAJM_I_50280 AutoPing from the Scheduler WAS SUCCESSFUL. 

CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [machine:10851] 
CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL. 

CAUAJM_E_50026 ERROR: AutoPing WAS NOT SUCCESSFUL. 
 

Environment

Autosys 11.3.6 SP7 on Linux

Database is Oracle

Cause


During an autoping command against a System Agent, the connectivity between the scheduler and application server is checked.

This connectivity is done based on the AutoServerId parameter which is defined in the Autosys configuration file ($AUTOUSER/config.$AUTOSERV)

If this entry is not properly set, you'll get this error

 

Resolution


Removed extra characters which were present at the end of the AutoServerId option in file $AUTOUSER/config.$AUTOSERV