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Trying to load PIM 12.8 SP1 GA on SUSE Enterprise Linux 11 SP3 times out

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Article ID: 113333

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Updated On:

Products

CA Privileged Access Manager - Server Control (PAMSC) CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

Trying to load PIM 12.8 SP1 GA on SUSE Enterprise Linux 11 SP3 times out

[REPRODUCTION STEPS]
# /usr/seos/bin/seload
CA ControlMinder seload v12.81.0.1912 - Loader Utility
Copyright (c) 2013 CA. All rights reserved.
22 Aug 2018 03:30:33> WAKE_UP : Server going up
22 Aug 2018 03:30:33> INFO : Filter mask: 'WATCHDOG*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: 'INFO : Setting PV*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: 'INFO : DB*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: '*seosd.trace*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: '*FILE*secons*(*/log/*)*' is registered
Starting seosd. PID = 70179.
ERROR: Timeout waiting for CA ControlMinder daemon.
Not all daemons are loaded, operation timed out

Environment

PIM 12.8 SP1 GA, SUSE Enterprise Linux 11 SP3

Resolution

Instead of PIM 12.8 SP1 GA use:
SO01534 RPM NATIVE PACKAGE
SO01532 INSTALL_BASE

You can download these from
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-privileged-identity-manager-solutions-patches.html

Note, these are full packages, i.e. it would be best in this case if you completely uninstalled the earlier package, rebooted the box and installed the new package (VeRsIoN: 12.81-0 (3134)) afresh.