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Apache Web Agent Stops Responding

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Article ID: 113295

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Apache Web Agent stops responding after several minutes with no load.

Cause

The problem persisted with the Web Agent disabled, and thus was an Apache issue.  In this case, the host OS was running low on resources.

Environment

Release: MSPJBO99000-12.52-Single Sign-On-Agent for JBoss-for MSP
Component:

Resolution

Make sure Apache is healthy and working as expected before installing/enabling the Web Agent.