Sybase replication probe keeps on crashing sybase_rs

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Sybase replication probe keeps on crashing.

Error: Max restarts reached for probe

Environment

• sybase_rs
• sybase_rs probe version: 1.42
• Linux robot

Cause

• Configuration

Resolution

Open the IM configuration for the "controller" probe on that robot, and go to the "Setup" > "Environment" tab, do you see a Variable defined for "LD_LIBRARY_PATH"?

If defined, check that it includes the path to the Sybase library folder.

It should look something like the following example:

LD_LIBRARY_PATH: /opt/sybase/ASE-15_0/lib:/opt/sybase/DataAccess64/ODBC/lib:/opt/sybase/DataAccess/ODBC/lib:/opt/sybase/OCS-15_0/lib:/opt/sybase/OCS-15_0/lib3p64:/opt/sybase/OCS-15_0/lib3p:/opt/sybase/ASE-15_0/lib:/opt/sybase/DataAccess64/ODBC/lib:/opt/sybase/DataAccess/ODBC/lib:/opt/sybase/OCS-15_0/lib:/opt/sybase/OCS-15_0/lib3p64:/opt/sybase/OCS-15_0/lib3p

Also, these environment variables need to be defined in the robot.cfg (controller) -> "Environment' section of the configuration.

For example:

SYBASE: /opt/Sybase
SYBASE_ASE: ASE-15_0
SYBASE_JRE_RTDS: /opt/sybase/shared/SAPJRE-7_1_011_64BIT
SYBASE_OCS: OCS-15_0
SYBASE_WS: WS-15_0 SYBROOT: /opt/sybase

 

One of these environment variables being missing or pointing to the wrong location would be the most likely cause for it failing to start.

Additional Information

sybase_rs prerequisites