search cancel

Alarm is creating for other server instead of real server cluster server

book

Article ID: 113251

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Some alarms show an incorrect hostname.  The robot name may be correct. However, the hostname is wrong.

Environment

- UIM 8.51
- nas probe version 9.0
- Windows or Linux

Cause

The nas probe will try to use DNS, WINS, naming services to match the IP address listed in an alarm with a hostname.


If DNS or WINS is not configured correctly, there may be cases where alarms will show an incorrect hostname.

Resolution

In your "nas" configuration, under "Name Services" > "Properties" 
you have "Use Default Name-Resolution. DNS, WINS, etc..". 
You can deselect this, and leave "use NMS RobotName as Hostname (if available)" if you prefer to see the robot name in the alarm. 

<Please see attached file for image>

Disable DNS WINS nas probe
So, the alarm will use the Robot Name for the Hostname on the alarm.
 

Attachments

1558694782389000113251_sktwi1f5rjvs16hua.jpeg get_app
1558694780397000113251_sktwi1f5rjvs16hu9.jpeg get_app