CA Automic Workload Automation: U00003513 UCUDB: Not all HSTMT have been closed: Number = '2'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

System forces trace on different occasions. The logs show error messages like below:
 

20180710/100319.141 - U00015006 System forced memory trace dump.
20180710/100319.142 - U00003631 Dump caused by:
20180710/100319.142 - U00003513 UCUDB: Not all HSTMT have been closed: Number = '2'
20180710/100319.142 - U00011801 Error in Server routine 'UCDS_R ', Server: 'UC4#WP006' AE System: 'UC4'.

The red marked message is the relevant message here. The number at the end can vary.

Environment

Release: AUTWAB99000-12.2-Automic Workload Automation-Base Edition
Component: Automation Engine 

Cause

A problem has been fixed where forced traces were created with the following error message in the log file:

U00003513 UCUDB: Not all HSTMT have been closed: Number = '2'

Resolution

Please install the fixed version as soon as available or a newer one:

• Automation.Engine 12.2.1 - released
• Automation.Engine 12.3.0 - released