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Unable to connect to the DB from policy server

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Article ID: 113179

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

We are working on CA SSO Policy Server upgrade (12.51 - 12.7). While configuring the system ODBC, we are having an issue connecting to the DB2 database user store.

Please find the error below.

bash-4.2$ ./bind28 SMAUTHNDB ./bind28: error while loading shared libraries: libivicu28.so: cannot open shared object file: No such file or directory

Cause

Let us find out if the file  "libivicu28.so" exists or not.

[[email protected] /]# find . -name "libivicu28.so" -print -quit
[[email protected] /]# 
[[email protected] bin]# pwd 
/opt/CA/siteminder/odbc/bin 
[[email protected] bin]# ls bind28 
bind28 
[[email protected] bin]# ./bind28 
./bind28: error while loading shared libraries: libivicu28.so: cannot open shared object file: No such file or directoryMissing file for bind28 execution

Confirmed: libivicu28.so is missing from the distribution. It's not an LD_LIBRARY_PATH type of issue. 
 

Environment

R12.7 Policy Server
DB2 User Store

Resolution

Customers may have dependency on this bind28 tool to test.

Hence, the is Engineering escalation DE383155 is opened. CA will bring the needed file from 3rd party, PROGRESS, and release it formally.

CA have a dependency on CA's 3rd party supplier, PROGRESS. CA needs libivicu28.so library from them. Once CA gets the library from PROGRESS, CA will make  the necessary changes and will close the issue.

Steps to be taken:

1) Correct bind28  binary
2) Provide libivicu28.so, when received from Progress.