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SAM device Load from OLD source

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Article ID: 113143

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



We are changing from one data source to another for our discovery system.
There are some devices that have the old discovery source. We would like to change these to the current source.
How can this be done?

Environment

Release:
Component: CASAM

Resolution

You can delete the devices that have the old data source. Let the discovery run again and import the new data source.
Backup the database before doing testing.
Also, test deleting a few devices initially. Verify the import works as required.
If it works correctly, continue with the remaining devices.