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After upgrading to 9.3.00 CR03 Java Web Start Application is not working


Article ID: 113097


Updated On:


STARTER PACK-7 CA Rapid App Security CA API Gateway


After upgrading to 9.3.00 CR03 the Java Web Start Application from the PolicyManager is no longer working, on trying to run the following error is received: Unable to load resource: (https://gatewayurl:9443/ssg/webstart/lib/slf4j-ext-1.6.5.jar?version-id=1.6.5, 1.6.5) 


Release: MSPAPE99000-9.3-API Gateway Essentials-MSP


This as a defect and our development is working on having this fixed in the next CR or future release. 

In the meantime you can use the following workaround: 

On the gateway go to the privileged shell and make the following modifications: 
- cd /opt/SecureSpan/Gateway/runtime/web/ssg/webstart/ 
- cp manager.jnlp manager.jnlp.bak 
- chmod +w manager.jnlp 
- vi manager.jnlp and remove the line 
<jar href="lib/slf4j-ext-1.6.5.jar" version="1.6.5" />

- safe the changed file 
- cd /opt/SecureSpan/Gateway/runtime/web/ssg/webstart/lib 
- cp version.xml version.xml.bak 
- chmod +w version.xml 
- vi version.xml and delete the following block inside the file: 

Now launch the web application again. Please do not try to reuse already downloaded manager.jnlp files.