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Is it possible to configure multiple Spectrum servers to point to one SDM server?


Article ID: 113009


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


I have multiple Spectrum Servers environments, and would like to point them to a single Service Desk Manager server. Is this possible?


Each Spectrum Server can be configured to point to the same OneClick server (OneClick is installed on the Service Desk Manager server).

Information on how to configure the Spectrum Server to connect to a OneClick server is located here:

Additional Information

More details on the Spectrum and Service Desk integration is located here: