Is it possible to set the surveys outside Service Desk for example in the Unified Self Service server?
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Article ID: 112996
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Updated On:
Products
SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
Is it possible to set the surveys outside Service Desk for example in the Unified Self Service server?
Environment
Service Desk 14.1 or higher Unified Self Service 14.1 or higher
Resolution
This is not possible, surveys forms reside in SD web site, and they are build within Service Desk. This is hard coded so it cannot be modified or moved to another server separately.