Rally - Excel: How to install Excel add-in 2.4.4 for all users
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Rally - Excel: How to install Excel add-in 2.4.4 for all users

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Article ID: 112987

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Updated On:

Products

Rally On-Premise Rally SaaS

Issue/Introduction

We installed the Excel add-in under Windows User A, then we're logging in as Windows User B but we can't find the 'CA Agile Central' tab in Excel.

Can we resolve that?

Environment

Release:
Component: ACSAAS

Resolution

The installer is installing the add-in under the 'current user' , not for all users. Therefore if installed under another user's account it will be unavailable for other users.

To install for all users, take the following steps:
1. Launch a Command Prompt using as administrative account.
2. Navigate to where the installer was downloaded.
3. Run the following: Msiexec –I “Path to the installer MSI” ALLUSERS=1
Once the install completed and Excel was launched, it automatically loaded the add-in for any Windows user account.