udm_inventory queue not processing data

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The udm_inventory queue is not processing data and it is building up.

•  In the discover_server.log I see:
[attach_clientsession] WARN  com.nimsoft.discovery.common.queue.hub.HubQueueListener - An error occurred while handling a message for udm_inventory: (7) temporarily out of resources, null

•  in the udm_manager.log I see:
[main, udm_manager] Exception establishing Datomic connection: :db.error/not-enough-memory (datomic.objectCacheMax + datomic.memoryIndexMax) exceeds 75% of JVM RAM

Cause

The errors in the log indicate that there is not enough memory allocated to the udm_manager probe

Environment

UIM 8.5.1, UIM 9.0

Resolution

Please follow the below instructions to limit or eliminate this issue:

1. Deactivate discovery_server

2. Deactivate udm_manager

3. In udm_manager open Raw Configure

    > open setup > datomic > double the values of the memory_index_max and memory_index_threshold

    > open start up > opt > double the values of the java_mem_init and java_mem_max

4. Save configuration

***********************************

Example udm_manager.cfg

•  Default values:

<datomic>

port = 4334

memory_index_max = 256m
memory_index_threshold = 32m

object_cache_max = 128m

heartbeat_interval_msec = 30000

</datomic>

</setup>

<startup>

<opt>

java_mem_init = -Xms96m
java_mem_max = -Xmx1024m

java_opts = -server -XX:ErrorFile=./hs_err_pid.log -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode

</opt>

•  Values with memory increased:

<datomic>

port = 4334

memory_index_max = 516m
memory_index_threshold = 64m

object_cache_max = 256m

heartbeat_interval_msec = 30000

</datomic>

</setup>

<startup>

<opt>

java_mem_init = -Xms192m
java_mem_max = -Xmx2048m

java_opts = -server -XX:ErrorFile=./hs_err_pid.log -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode

</opt>

***********************************

5. Run the SQL query DROP TABLE DATOMIC_KVS;

6. Activate the discovery_server and udm_manager probes.

(The DATOMIC_KVS table will be recreated with the activation of the probes.)

Additional Information

Related KB Articles:

udm inventory queue builds and errors are seen in discovery server logs
Slow performance of udm_manager in Oracle environment - udm_inventory queue backed up