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PIM(SAM) All: Some approval tasks are not displayed

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Article ID: 112743

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction



When user logins into Enterprise Management Console and he is approver on some requests, he can see work items as work list page first.
But some Approval Task is not displayed in Approver's work list.
It is over 100 records in work list.
Why does it disappears in the page?

Environment

Reported Products: CA Privileged Identity Manager r12.8 CF2 for Shared Account Management.

Resolution

Work items are limited 100 records in work list.
Over 100 records are disappeared in work list.
After remove by approve or reject, disappeared items are appeared again.

User should create approval task within 100 records.