search cancel

DevTest - Error recording a Virtual Service in the Portal

book

Article ID: 112716

calendar_today

Updated On:

Products

CA Application Test CA Continuous Application Insight (PathFinder)

Issue/Introduction

In the Portal on the Create -> Create Virtual Service page:

An error occurred with your recording session. Please check the logs for details.

1. Enter a name for the Virtual Service
2. Click Continue
3. The error  "An error occurred with your recording sessions. Please check the logs for details." is displayed. 
4. The count for "Virtual Services in progress" is increased by one.

Cause

The DevTest_Home/vseDeploy/VSE_2013 folder is corrupted and caused the issue.

Environment

All Supported DevTest versions.

Resolution

The DevTest_Home/vseDeploy/VSE_2013 folder is corrupted and must be rebuilt.

1. Shutdown the VSE in question.
2. cd DevTest_Home/vseDeploy
3. rename VSE_2013 to VSE_2013_backup
4. Restart the VSE. A new VSE_2013 folder will be created.
5. Copy only the .mar files from vseDeploy/VSE_2013_old to /vseDeploy/VSE_2013.

Notes:
  • Do not copy any .mar file that is 0kb in size.
  • Do not copy .mar.tracking files
  • Do not copy any directories.

6. Redeploy the Virtual Service for any .mar file that was not copied in step 5.
7. Verify all Virtual Services are deployed.
8. Verify the original issue is corrected.
9. If desired the vseDeploy/VSE_2013_old directory can be removed.
 

Additional Information

Not applicable.

Attachments

1558696383455000112716_sktwi1f5rjvs16ij9.jpeg get_app