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Actuals are not updating in Task List

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Article ID: 112708

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Actuals are not updating in Task List, but I am able to see Actuals in Assignments.

Cause

Two items that caused the Actuals to show as blank
  1. There was a display condition against the partition
  2. In Object>>Task>>View>>Task List>>Options
    1. In Attribute Value Protection section 'User display conditions and secured subpages to protect attribute values on the list' was selected.

Environment

All supported PPM versions

Resolution

Changed the List options to 'Display all attribute values on this list'.

This allowed us to prove it was a condition causing the issue.
We then changed this back and updated the Partition display condition