UIM External CABI and Multiple UMPs but cabi not available on one UMP

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

There are two UMPs configured - one for internal use and one for external.  The cabi_external probe is deployed in this environment.  The cabi dashboards are visible from the internal UMP, but not from the external UMP.

Environment

UIM 8.51
cabi_external 3.20
ump_cabi:  3.20

Cause

UMP configured to use SSL but the external CABI server was not.

Resolution

Enabled SSL on the external CABI server.
Change the cabi_url in the setup section of the cabi_external.cfg to use the secure HTTPS URL.