CAPC SubGroup Lost Item Inventory and Rule Functionality
Article ID: 112687
CA Infrastructure ManagementCA Performance Management - Usage and Administration
Multiple CAPC Reporting Groups have been populated and reporting for multiple months and have lost item inventory and rule functionality.
Release: Component: IMADMN
If this behavior exhibits itself, it is likely that the items in question have been Excluded or Removed. Either process adds an entry in the MySql deleted_item_members table that references the itemid of the item and the parentid of the group to link them together.
When running a group rule, the rule is processed but before the contents are saved, a check happens against the deleted_item_members table. If any entries exist here, they will not make it through the running of the rule.