Error Message "Unable to add control" opening FF reports panel
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Article ID: 112638
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Updated On:
Products
CA Network Flow Analysis (NetQos / NFA)
Issue/Introduction
From time to time the following error message in the NFA GUI for FF reports : Unable to add control: Object reference not set to an instance of an object. Control: /RA/Ctrls/ReportBrowser.ascx at NQ.RA.Business.AgentPhysical.GetByRouterAddressInterfaceIndex(IPAddress routerAddress, UInt32 ifIndex, IFileLog iFileLog) [...]
Environment
win2012 NFA 9.3.x
Cause
some Forensic Report have failed during last run and put a long error msg in the reporter.flowforensicsreport_definitions table .
this msg cannot be displayed as exceding the javascript variable size .
Resolution
clear the error status for the FF reports in error from the mysql reporter.flowforensicsreport_definitions table : mysql reporter update flowforensicsreport_definitions set LastExecutionError=NULL ; quit;