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After upgrading Policy server from R12.52 SP1.x to R12.8 Base user properties/attribute is not returning through call from policy server.

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Article ID: 112607

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

After upgrading the Policy server from R12.52 SP1x to R12.8, the user properties/attribute is not returning through a call from the 12.8 base policy server. 

For example from the logs
With R12.52 SP1.
###### 
<command=searchforward> 
<nextdn = > 
<nextitem = -1> 
<numitems = 1> 
<numitemsfound = 1> 
<objects = <object=<dn=uid=,ou=People,ou=Bank, ou= Bank,ou=Web App ,ou=Serv,ou=Depart ,o=country. ,c=country> 
<classid=1> 
<properties=<cn=name > 
<dn=uid=name,ou=People,ou=Bank ,ou=Bank,ou=Web App ,ou=Serv,ou=Depart,o=country. ,c=country> 
<facsimileTelephoneNumber=> 
<givenName=name> 
<l=place> 
<mail=email> 
<Status=User_Enabled> 
<postalCode=postalcode> 
<sn=lastname> 
<st=state> 
<street=xxxx> 
<telephoneNumber=phonenumber> 
<twaiInvalidLoginAttempts
<uid=name> 
....
In R12.8 
######## 
<command=searchforward> 
<nextdn = > 
<nextitem = -1> 
<numitems = 1> 
<numitemsfound = 1> 
<objects = <object=<dn=cn=,ou=Ecust,ou=Users,ou=Bank, Web App,ou=Serv,ou=Depart,o=country.,c=country 
<properties=<dn=cn=,ou=Ecust,ou=Users,ou=Web App,ou=Serv,ou=Depart,o=country c=country\ > 

Environment

Release:
Component: SMPLC

Resolution

A new fix file is available for the above issue in the 12.8 ca single sign on base version only.  libsmdsldap.so.tar
When you contact support, mention the Rally Defect # DE382485. The support engineer will know what to do with the Rally Defect # DE382485. The support engineer will give instructions on how to apply the fix
Stop the policy server 
You basically backup your existing libsmdsldap.so.tar 1st
Copy the new libsmdsldap.so.tar from the fix file that is unzipped to the Policy Server folder
Start the policy server