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SystemEDGE Service does not stay running: WM_SocketCreateServer : Error -1 (2) in bind ( 1028)

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Article ID: 112580

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Updated On:

Products

CA Systems Performance for IM (SystemEdge) CA eHealth

Issue/Introduction

  • Unable to start CA SystemEDGE service.
  • The sysedge.log shows the following:
AWM_SocketCreateServer : Error -1 (2) in bind ( 1028).
AWM_SocketCreateServer : Socket was not created.

Cause

  • bind_address parameter was set within the sysedge.cf but it was set to an IP address not defined on the server.

Environment

Release:
Component: VPMGEN

Resolution

  1. Edit sysedge.cf file located under SystemEDGE\config folder and make sure bind_adress is correct value.
  2. Delete SystemEDGE Port# folder located under.

C:\Users\Public\CA\SystemEDGE\Port#
or
/opt/CA/SystemEDGE/config/port#

       
       3.  Start SystemEDGE.