The following error is seen when running any report:
Error Message There was an error on the server. Try again or contact site administrators. (Error UID: d9a8c507-975e-4a7f-999e-32a7e3b67f83)
In the jasperserver.log file located in $JASPERINSTALLDIR/apache-tomcat/webapps/jasperserver-pro/WEB-INF/logs/ directory there are X11 errors seen as well.
Environment
Release: All Supported Releases Component: SPCRPT - Report Manager
Resolution
Add -Djava.awt.headless=true to the setenv.sh file in the $JASPERINSTALLDIR/apache-tomcat/bin directory.