These options (read messages, read bulletins and read messages and bulletins) are not accessible in TPXMAIL
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These options (read messages, read bulletins and read messages and bulletins) are not accessible in TPXMAIL

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Article ID: 11252

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Updated On:

Products

TPX - Session Management Vman Session Management for z/OS

Issue/Introduction

The  following options in TPXMAIL, are not accessible.

  • Read messages
  • Read bulletins
  • Read messages and Bulletins

What needs to be done to resolve this condition?

Environment

  • TPX® Session Management for z/OS
  • Vman Session Management for z/OS

Resolution

  1. Verify that the Option TPXMAIL is running with the proper LMPKey. 
  2. The message 'TPX9925 OPTION MAILBOX OF CA-TPX IS AUTHORIZED' should appear in the TPX LOG at startup of TPX.
    1. If the above message is displayed in the LOG, then it is likely this could be a problem with the TPXMAIL VSAM database.
  3. Review the TPX LOG for any messages concerning the MAIL database, for example:
    1. TPXL0422 mm/dd/yy hh:mm:ss MAIL file open error. Message/List storage/retrieval impossible, ACBERFLG=xx
    2. In this case, try the following:
    3. Stop TPX
    4. Run TPX batch (BATCHINI)  'reset integrity' job against the MAIL database.
  4. If this does not help, then use a backup of that database or, 
  5. Repair the MAIL database using the following instructions:
    1. Stop the TPX tasks which access this database.
    2. Backup MAIL database. Use REPRO
    3. Delete/define MAIL database
    4. Restore the database from backup using IDcams /repro
    5. Run TPX batch (BATCHINI)  'reset integrity' job against the MAIL database before starting TPX.
    6. This should resolve the inaccessibility of the MAIL components.