These options (read messages, read bulletins and read messages and bulletins) are not accessible in TPXMAIL

Products

• TPX - Session Management
• Vman Session Management for z/OS

Issue/Introduction

The  following options in TPXMAIL, are not accessible.

• Read messages
• Read bulletins
• Read messages and Bulletins

What needs to be done to resolve this condition?

Environment

• TPX® Session Management for z/OS
• Vman Session Management for z/OS

Resolution

1. Verify that the Option TPXMAIL is running with the proper LMPKey. 
2. The message 'TPX9925 OPTION MAILBOX OF CA-TPX IS AUTHORIZED' should appear in the TPX LOG at startup of TPX.
   
   1. If the above message is displayed in the LOG, then it is likely this could be a problem with the TPXMAIL VSAM database.
3. Review the TPX LOG for any messages concerning the MAIL database, for example:
   
   1. TPXL0422 mm/dd/yy hh:mm:ss MAIL file open error. Message/List storage/retrieval impossible, ACBERFLG=xx
   2. In this case, try the following:
   3. Stop TPX
   4. Run TPX batch (BATCHINI)  'reset integrity' job against the MAIL database.
4. If this does not help, then use a backup of that database or, 
5. Repair the MAIL database using the following instructions:
   
   1. Stop the TPX tasks which access this database.
   2. Backup MAIL database. Use REPRO
   3. Delete/define MAIL database
   4. Restore the database from backup using IDcams /repro
   5. Run TPX batch (BATCHINI)  'reset integrity' job against the MAIL database before starting TPX.
   6. This should resolve the inaccessibility of the MAIL components.