Universal, MTC & Service Discovery Connectors not visible on SOI Dashboard
Article ID: 112514
CA Service Operations Insight (SOI)
I have installed latest SOI 4.2 in my environment. Post installation, the connector is not visible in the SOI Administrator ....connector configuration page Connectors running on other machines are visible in the Connector Configuration page but the Manager connectors Universal, MTC & Service Discovery not showing in the Dashboard
SOI 4.0 SOI 4.2 Windows
The problem is with \SOI\resources\Configurations\SSA_IFW_<MachineName>.xml file is corrupt and following entry was missing...
Found below exceptions in "\SOI\jsw\logs\SAM-IntegrationServices_wrapper.log"