SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
How to add custom fields to the Xflow streams?
Environment
Service Desk 14.1 CUM3 and higher Xflow 14.1 or higher
Resolution
1. Log in Service Desk with an administrator. 2. Go to Admin -> xFlow Interface -> Object Attributes. 3. Add the required attribute completing the required information and check "Shows in stream". 4. Log in Xflow and verify it.